Official Document

Privacy Policy NASA4D โ€“ We Protect Your Data the Same Way We Protect Your Trust

Your privacy is not merely a legal obligation for us โ€” it is a moral responsibility. This document explains exactly how NASA4D collects, uses, stores, and protects your personal data as a player in Malaysia.

Last Updated: 15 July 2026
PDPA 2010: Compliant with
256-bit SSL: Active
๐Ÿ”’

Your Data, Your Rights

NASA4D fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is never sold, rented, or shared without your consent.

100%
PDPA Compliance
0
Data Selling
256-bit
SSL Encryption
24/7
Security Monitoring
Important Notice: This Privacy Policy applies to all users of the NASA4D platform, including the website, mobile applications, and all related services. By using the NASA4D platform, you agree to the data processing practices described in this document. If you do not agree, please discontinue use of the platform and contact us for further assistance.
1

Introduction & Scope of This Privacy Policy

NASA4D, Malaysia's leading digital entertainment and online betting platform, is committed to protecting the privacy of every user who entrusts us with their personal information. This Privacy Policy sets out clearly and in detail how we handle your personal data.

This document is prepared in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in data protection. It applies to all data collected through the NASA4D platform โ€” whether via the website, mobile app, customer support, or any other communication channel we operate.

NASA4D acts as the Personal Data Controller (Data Controller) under the PDPA and bears full responsibility for ensuring that all data processing is carried out lawfully, fairly, and transparently in the interests of our users.

Key Definitions: "Personal data" refers to any information that can identify you directly or indirectly โ€“ including your name, phone number, email address, transaction information, and NASA4D platform usage data.

2

Types of Personal Data We Collect

NASA4D collects personal data through several sources and in various contexts. Below is a full breakdown of the data we collect:

Data Category Examples How It Is Collected
Personal Identification Data Full name, MyKad/passport number, date of birth, gender Registration form & KYC
Contact Data Malaysian phone number, email address, residential address Registration & account profile
Financial Data Payment methods (Touch 'n Go, GrabPay, FPX), transaction records, total deposit/withdrawal amounts in RM Platform transactions
Platform Usage Data Game history, bets placed, active sessions, game preferences Automated system logs
Technical Data IP address, device type, operating system, web browser, cookies Automatic tracking technologies
Communication Data Customer support correspondence, feedback, and complaints Customer support interactions

Sensitive Data: NASA4D does not collect sensitive data such as medical information, religion, or political views unless specifically required for legal compliance or at your explicit request.

3

How We Use Your Data

Every piece of data collected by NASA4D has a clear and legitimate purpose. We use your personal data for the following:

  • Account Management & Identity Verification: Creating and managing your NASA4D account, conducting KYC processes to verify your identity and age, and ensuring one account per user.
  • Financial Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), as well as withdrawal of winnings in RM to your chosen payment method.
  • Service Delivery: Granting access to all NASA4D games and services including live casino, table games, slots, Sports Betting, lottery, and virtual sports.
  • Customer Support: Handling enquiries, resolving technical issues, and processing complaints effectively.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Legal Compliance: Fulfilling reporting obligations to Malaysian authorities, including AML reports as required by law.
  • Platform Improvements: Analysing usage patterns to improve NASA4D's performance, design, and user experience.
  • Marketing Communications: Sending promotional information, bonuses, and platform updates โ€” only if you have consented to receive such communications.

Legal Basis: All data processing by NASA4D is based on one of the following: your consent, contractual necessity, legal obligation, or NASA4D's legitimate interests that do not override your rights.

4

Data Sharing & Disclosure to Third Parties

NASA4D does not sell, rent, or trade your personal data to any third party for their marketing purposes. Data disclosure only occurs in the following limited and controlled circumstances:

  • Technology Service Providers: Companies providing technical services to NASA4D such as server hosting, payment gateways, and game software providers. All such providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
  • Malaysian Payment Gateways: eWallet and banking providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX-participating banks receive only the minimum transaction data required to process your payment in MYR.
  • Malaysian Authorities: Malaysian government agencies, regulatory bodies, and law enforcement authorities where required by law or a valid court order.
  • Audit & Compliance: Independent auditors and certification bodies that conduct game fairness or regulatory compliance audits for NASA4D.
  • Business Restructuring: In the event of a merger, acquisition, or sale of NASA4D's assets, user data may be transferred to the new entity, subject to user notification and continued protection.

Absolute Assurance: NASA4D has never sold and will never sell your personal data to advertisers, data brokers, or any third party unrelated to platform operations. This is our commitment to every player in Malaysia.

5

NASA4D Data Security Measures

NASA4D invests seriously in security infrastructure to protect your personal data from unauthorised access, loss, misuse, or disclosure. The security measures we have in place include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and NASA4D's servers is encrypted using the highest-grade industry encryption technology โ€” the same standard used by the world's leading banks.
  • Stored Data Encryption: Sensitive data stored in the NASA4D database is encrypted using robust encryption algorithms, ensuring it remains unreadable even in the event of a system breach.
  • Financial Data Segregation: Credit card or bank account details are not stored directly in our systems โ€” all financial transactions are processed through PCI-DSS compliant payment gateways.
  • Internal Access Controls: Only NASA4D staff who require access to specific data to perform their duties are authorised to do so โ€” in accordance with the principle of least privilege.
  • 24/7 Monitoring: Automated monitoring systems operate continuously to detect suspicious activity or intrusion attempts against our systems.
  • Two-Factor Authentication (2FA): Available to all NASA4D accounts and strongly recommended for added protection.
  • Regular Security Audits: NASA4D conducts regular penetration testing and security audits carried out by independent security experts.

While we take all reasonable measures, no digital system can be guaranteed 100% secure. You also play an important role โ€“ keep your password confidential and enable 2FA for added security.

6

Data Retention Period

NASA4D retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal obligations. The following are our data retention guidelines:

  • Active Account Data: Retained for the duration your NASA4D account remains active, plus any additional period required by law following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with the Companies Act and Malaysian tax legislation โ€“ this includes all deposit and withdrawal records in RM.
  • KYC Data: Retained for a minimum of 5 years after the business relationship ends, in accordance with Malaysia's AML legal requirements.
  • Support Chat Logs: Retained for 3 years for service quality and dispute resolution purposes.
  • Technical Data (Log): Server logs and technical data are retained for 90 days before being automatically deleted.
  • Marketing Data: Deleted within 30 days after you withdraw your marketing consent.

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to you.

7

Your Rights as a Data Subject

Under the Malaysian Personal Data Protection Act 2010 and the data protection principles we uphold, you have the following rights regarding your personal data held by NASA4D:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 days.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction. Updates can be made through your account settings or via support.

Right to Erasure

Under certain circumstances, you may request the deletion of your data. This right is subject to our legal retention obligations.

Right to Object

You have the right to object to the processing of your data for marketing purposes or certain other situations involving legitimate interests.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Withdraw Consent

You may withdraw your consent to data processing at any time without affecting the validity of any processing carried out prior to that withdrawal.

To exercise any of the rights above, submit a written request to privacy@nasa4d.ws. NASA4D will respond within 14 working days.

8

Cookies & Tracking Technologies

NASA4D uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and ensure security. Below are the types of cookies we use and the control options available to you:

The demo above is an interactive illustration. Actual cookie settings can be managed through your web browser settings or the privacy settings within your NASA4D account.

9

Child & Minor Protection

NASA4D services are strictly for individuals aged 18 and above. We do not knowingly process personal data of children under 18.

If we discover that a child's personal data has been collected without valid parental or guardian consent, we will immediately delete that data and close the account in question. NASA4D takes this responsibility very seriously.

Reports: If you believe a NASA4D account has been registered or used by a minor, please contact us immediately at privacy@nasa4d.ws or 24/7 customer support. We will take immediate action.

10

Changes to This Privacy Policy

NASA4D reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons.

When material changes are made to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this document
  • Sending a notice to your registered email address if the changes materially affect your rights
  • Displaying a notice within the NASA4D platform upon your next login

Your continued use of the NASA4D platform after any changes take effect constitutes your acceptance of the updated terms. You are encouraged to review this Privacy Policy periodically.

11

Contact the NASA4D Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact NASA4D's Data Protection Officer (DPO):

Email
privacy@nasa4d.ws
Live Chat
Available 24/7
Response Time
14 working days

If you are dissatisfied with how NASA4D has handled your privacy complaint, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia through the relevant official channels.

Why Trust NASA4D With Your Data

Data protection is not an empty slogan at NASA4D โ€” it is a daily practice embedded at every level of what we do.

Full Malaysian PDPA Compliance

NASA4D is in full compliance with the Malaysian Personal Data Protection Act 2010. Every aspect of data collection, use, and storage meets the legal requirements set out by the Department of Personal Data Protection Malaysia.

Bank-Grade Encryption

256-bit SSL encryption protects all your data communications. Financial transaction data is processed through a PCI-DSS gateway โ€“ the same security standard used by Maybank, CIMB, and other leading Malaysian financial institutions.

Zero Data Selling

NASA4D has never and will never sell, rent, or trade players' personal data to any third party for marketing purposes. Your data remains yours โ€” we hold it only in trust.

Full Control in Your Hands

Access, correct, delete, or download your data at any time. Withdraw your marketing consent with a single click. NASA4D respects your choices and fulfils requests within 14 business days, no questions asked.

24/7 Threat Monitoring

NASA4D's security monitoring system operates around the clock to detect and block unauthorised access attempts, cyberattacks, and suspicious activity before they can compromise your data.

Regular Independent Security Audits

NASA4D undergoes regular security and penetration audits conducted by independent experts. This ensures our data protection systems remain up to date against the latest cyber threats and industry best practices.

Your Data Is Safe. Your Experience Is Guaranteed. Join NASA4D!

NASA4D brings together Malaysia's finest digital entertainment and world-class data protection. Register today and enjoy a gaming experience that is safe, fair, and fully compliant with Malaysian law.

PDPA 2010 Compliant ยท 256-bit SSL ยท Zero Data Sales ยท 18+ Only

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